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How can I charge a customer?

The PodiumIO integration with Stripe allows you to capture customer billing information directly in the PodiumIO admin, or in your Stripe account, making it easy to charge and manage payments through Stripe.

PodiumIO

1. Go to the Bookings list in your ops console.

2. Select the booking that you would like to capture the payment for:

New bookings dashboard

3. Look for the “Payment” section, and click on the “Quick Charge” button:

New booking payment quick charge option Stripe

4. You will see a pop-up that allows you to enter the amount to be charged to the customer through Stripe. Enter the amount you wish to charge, and click “Ok”.

Quick charge Stripe

WARNING

Once you click “Ok”, you will see a message in the top-right corner of the window explaining that the charge was successful. Do not charge the customer again, otherwise there will be duplicate charges made through Stripe.

Stripe

1. Go to Bookings in your admin.

2. Select the booking that you would like to capture the payment for:

New bookings dashboard

3. Look for the “Payment” section, and click on the “Stripe” button beside “Stripe Pre-authorized Charge”:

Booking payment Stripe

4. This will take you to the Stripe dashboard to charge your customer. You will see all of the payment information here, as well as the options to capture or cancel a payment:

Stripe capture or cancel

NOTE:

This dashboard is developed and supported by Stripe, so if you have any issues in this dashboard, you will have to contact their support team.

5. After clicking “Capture”, you will have the option to capture a full or partial amount. Click “Capture” again to finalize the payment:

Capture payment Stripe

6. Once payment has been captured, you will see the updated status in your Stripe dashboard:

Updated on May 23, 2019

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