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How can I add other administrators & service providers?

Administrators are able to add other employee accounts (administrators/service providers), allowing you to give access to other people in your organization with their own login credentials.

1. Go to Settings / Employees.

2. To add a new employee to your account, click “Create Employee” in the top-right corner.

3. Fill out all of the required fields, and click “Save”. Note, for companies with subscription access to Dispatching, if this employee is going to be a service provider, please select that option when creating their user account.

4. The new account will be created, and the new user will be notified via email. They will also receive a password reset email in order to create their password.


The new employee will not be able to log into their account until they have reset their password through the email that they receive after the account is created.

Updated on May 28, 2019

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